I've been a customer at the Ruffins location for 25 years.Alot of change over
In staff.Currently the employee's are the best the store has ever had.Your always welcomed and greeted with a curteous smile, your asked how they can help you today, exemplorary service..all staff are knowledgeable, polite, treat you like a human being. Great staff, they should all be given a raise. The store itself has some overpriced items. The Dog grooming department is wonderful, excellent work,!Lire plus
This place has always been exceedingly knowledgeable and friendly. The believe in their motto "Pets come First". They are willing to take those few extra minutes to make a difference for you.Lire plus
This is a great place to shop for pets. The staff is helpful with their advice and suggestions when asked. They love when your pet comes in and give a treat if it is OK with the pet owner. I have shopped there for years and enjoy my visits there . The staff is friendly and always make it a good experience.Lire plus
Janet the groomer was very careful and conscientious.. Asked lot of questions about what we wanted . A great short cut for both our Westie and Bolonka . We made a 4 pm appointment- she took them immediately- no cage lock up.. Told us to come back at 6:30 pm and they had just been finished 5 minutes earlier - no long wait in cages. We were very lucky to get a same day appointment- I don’t think a lot of people know they are there. Lire plus
This store is amazing, the staff are all so knowledgeable and helpful. Cheryl the groomer is also wonderful, your dog's health and safety is her number one priority as well as them being comfortable and I appreciate how much she cares for my dogs comfort and happiness. She also does a wonderful job at grooming and we love her!Lire plus
We bought 500 crckets at oct 3th,and they all dead in two day,we went back yesterday tand buy another 500, but only find out about 100 of them dead again,after came home from work, we buy crickets over a dozen times sofar,from 20cricket to 1000 crickets at one ,and never any thing wrong, we did talk to the sale people at the shop yesterday.and they too ,no clue. Can same one tell me why?Lire plus
Our dog needed a heavy duty crate. Luckily we found Zinger Sport Dog Gear and had a great experience with them. Consultation prior to purchasing, fast delivery, everything arrived on time and intact. We are very satisfied and will recommend this business to anyone in need of a heavy duty dog gear.Lire plus
Sheila always does an amazing job and I’ve never seen my dog so happy to go to a groomer since we’ve started visiting her 2 years ago. I absolutely love Sheila’s pet grooming!Lire plus
Excellent friendly customer service.Kathy,the owner is extremely knowledgeable and always willing and helpful in answering your questions about your pet.I wouldn't even think about shopping at any other pet shop.Lire plus
I am very happy with the services at this store. The woman who works there has been a valuable source of information which has helped us sort through the various things people say we ought to do when it comes to our animals and reptiles. She has saved the life of our lizards and has helped us pick out pets which we have been very happy with. If you are concerned with the health and well being of your pets, please talk with Dani. You won't regret her advice
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Been going to this supplier since back in 2000 and we have been always treated more then fair for all our pet needs. If we needed something special for our parrots or information regarding our dogs or cats, they bent over backwards to try and help us out. If we were unsure about a product they gave a sample to try first. Only had to return something once and it wasn't a problem whatsoever. Have recommended this place to all our friends and family.Lire plus
Thank you Ed you are very informative I like the science.The sample of food you gave me I hardly had it opened and he was paying the big. Thank you to the into to Onyx's new food. Thank you and thank you again. I hope they pay you we'll.
Excellent customer service.
CarrieLire plus
Great store! We got our pet beta fish from there and all accessories. The staff are friendly and knowledgeable especially Tony! Their advice on how to care for our fish has helped us keep our dear pet healthy and vigorous. The store is also a lot of fun to visit. It’s like going to an aquarium. Thanks so much for everything. From: James and JenLire plus
I love this place. Staff is very knowledgeable and helpful. They have a great selection of snakes, lizards, amphibians and spiders. They always have the feeders I need....I have snakes, lizards, tarantulas and scorpions. I won't go anywhere else. Lire plus
This is one of the nicest PetSmarts around. It's clean and modern and the staff will always greet you with a smile. The resident cat Adoption partner is superb and probably the best in the area. The leaders passion for their cause is very clear.Lire plus
For 2 years, Ive looked for a dry food that my insanely picky Chihuahua would eat.. without success. Yesterday was my first time trying Pet Valu and the level of service I received was amazing. I was served by the manager who took so much time explaining the properties of different brands ...she was so knowledgeable and helpful that it was no surprise that when I arrived home with her recommendation, my dog ate a few dozen pieces immediatelyLire plus
These maps take the guesswork out of making a trip to any store and the travel time involved. I just would like to see the phone numbers included with the destinations.
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It was our first time visiting PetValu and it was amazing, the employee name Allan help us alot with the right food and treats for our pomeranian. We will definitely come back again what an amazing service!Lire plus
I went in looking for a food that would help with my dogs skin allergies. After a few questions off she went. She explained that it was most likely gluten, soy and corn causing the itching, so she grabbed a Canadian brand called Normans. I also liked that they carry most of the Canadian made food. love this store, you're not a customer, you're family. Lire plus
The best family-owned pet store I have ever been to. Josie and Mike are so helpful and nice. They make their customers feel like family. And they deliverLire plus
Consistently excellent customer service and good quality products. One employee carried my three bags of kitty litter to my car for me even though his shift had already ended. Very good COVID protocol. Lire plus
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