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I was referred to this company by a friend at work, now I owe him one. I didn't know what to expect, you know that fear you get when using someone for the first time. Well Julio and his team took those worries away. With patience they found the issues, fixed it a reasonable cost and saved the parts to show me what happened. Thanks to all the guys that worked on it, I'll be referring these guys to my friends too.
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Excellent Customer Service! Everyone was super friendly with me and walked me through what was going to be done and if I wanted to go with it. Promised time was exact , also estimates were exact as well. First time customer and will DEFINITELY be a returning customer. Nothing negative about the experience today. Overall 5/5 stars.
-J
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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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I have taken my personal vehicles to Best Auto for over 20 years. Stan is very honest and will never recommend repairs unless they are necessary. In addition, his pricing is very reasonable and the work is always done properly and on time. I have referred many friends and family members to Stan and they are very happy with his prompt and professional service. Thanks for everything Stan and keep up the great work!
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Our expereince with Rudys Auto shop was great! They are very efficient on replying our questions and keeping us updated on the status of the repair! We are very satisfy with the repair! I would definitely recomemend Rudys Auto shop to my friends and colleague!
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Can not thank the guys at Trail enough. Great ,friendly and competent service on our Mazda CX5 . Look forward to making this our go to shop!
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Great shop, I did a walk in to fix my rear bumper because of some damages that had occurred and the owner came out and helped me immediately, very fast and very good work, made my rear bumper look as good as new and had very fair prices. I highly recommend tis shop to anyone looking for reliable fast and affordable body work for there car.
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